Servant Leadership in Action: The Inspiring Journey of SAAHIP Vice President Vusi C. Dlamini

In hospital corridors and boardrooms alike, Mr. Vusi C. Dlamini’s influence is felt across South Africa’s healthcare landscape. He currently serves as the Director of Pharmaceutical Services for the KwaZulu-Natal Department of Health and the national Vice President of the South African Association of Hospital and Institutional Pharmacists (SAAHIP) – dual roles that reflect a career devoted to bettering both pharmacy practice and society at large.

Vusi Dlamini

“Public Institutional Pharmacy Leader; Socio-economic Transformation Activist and active in Church.” – this is how Dlamini describes himself, encapsulating the broad scope of his calling in both healthcare and community service.

From Pharmacy Counter to Provincial Leadership

Vusi Dlamini’s journey in healthcare began in the early 2000s on the frontlines of patient care. In 2001, he started as a Responsible Pharmacist in the KwaZulu-Natal Department of Health, a role that carries accountability for safe and effective pharmacy operations. Demonstrating strong leadership and management skills, he progressed to become a Pharmacy Manager by 2004, overseeing pharmaceutical services at the institutional level. By 2008, Dlamini had risen to Deputy Director: Pharmaceutical Services, and in 2011 he was appointed the Director/Senior Manager of Pharmaceutical Services for KwaZulu-Natal. This trajectory – from entry level pharmacist to head of provincial pharmaceutical services – highlights a decade of dedication and excellence in public health service.

In his current capacity as provincial Head of Pharmaceutical Services, Dlamini is responsible for ensuring a reliable supply of medicines to hospitals, community health centres, and clinics across KwaZulu-Natal. Colleagues note his unwavering commitment to patient care: he insists that medicine availability is a “non-negotiable deliverable” in public healthcare . Under his guidance, the Department of Health has strengthened its medicine supply management systems and oversight of healthcare facilities. Dlamini has spearheaded strategies to mitigate drug shortages – from issuing guidance on therapeutic alternatives for out-of-stock medicines to streamlining procurement and distribution. His leadership was on display during recent medication shortages, where he emphasized proactive measures like stock redistribution between facilities and close follow ups with suppliers. “We routinely follow up on suppliers to ensure that orders are delivered timeously,” Dlamini said, illustrating the diligence of his team in averting stockouts. Such efforts have been pivotal in stabilising medicine availability during crises, reflecting Dlamini’s ability to blend strategic oversight with on the ground problem solving.

Not content with day-to-day management, Dlamini has also contributed to broader pharmaceutical policy initiatives. He represented KwaZulu-Natal on the National Essential Medicines List Committee (NEMLC) – helping to shape the list of medicines made available in the public sector – and was re-appointed to a ministerial forum aimed at improving medicine availability through multi stakeholder engagement . Additionally, he chairs the KwaZulu-Natal Pharmaceuticals and Therapeutics Committee, which oversees the rational use of medicines in the province . These roles, combined with his academic credentials (he earned a Bachelor of Pharmacy and later completed course work for the MBA to bolster his management expertise), have made Dlamini a formidable force in driving healthcare innovation and efficiency in the public sector.

Shaping Pharmacy Practice on the National Stage

Beyond his provincial duties, Dlamini has emerged as a respected leader in South Africa’s national pharmacy organisations. He understands that advancing healthcare requires collaboration and standard setting at the highest levels. Over the years, he has actively engaged in several key bodies that govern and support the pharmacy profession:

  • South African Pharmacy Council (SAPC): Dlamini served as an appointed councillor on the SAPC, the statutory body that regulates the pharmacy profession – representing KwaZulu-Natal. During his term, he sat on the Council’s Executive Committee (2014-2018 and 2024 to date) and notably chaired the Health Committee (2014-2018), which oversees matters of the well-being of pharmacists. In this capacity, he helped uphold high standards of practice and ethics. (He has since returned for another term on the Council, where he now chairs the Continuing Professional Development (CPD) & Registrations Committee, further influencing pharmacist training and standards.

  • South African Association of Hospital and Institutional Pharmacists (SAAHIP): A long-time member of SAAHIP, Dlamini was elected as the national Vice President of SAAHIP in 2025. He also serves as Chairperson of the SAAHIP KwaZulu-Natal Inland Branch. In these leadership roles, he helps set the agenda for improving pharmacy services in hospitals and clinics nationwide – from advocating for better working conditions for pharmacists to organising continuing education and the annual SAAHIP conference. His election as SAAHIP Vice President is a testament to the trust his peers place in his vision and experience.
  • Pharmaceutical Society of South Africa (PSSA): Dlamini has been an active member of the PSSA – the umbrella professional association for all pharmacists – since 2001. Through PSSA he has participated in initiatives to advance pharmacy education and to unify the profession across different sectors. His long-standing membership reflects a career long commitment to professional development and mentorship within the pharmacy community.

Through these platforms, Dlamini has helped shape policies on pharmacy practice, championed the interests of pharmacists, and contributed to the strategic direction of the profession. Whether it’s developing new guidelines for clinical pharmacy services or representing pharmacists’ views in regulatory discussions, he has been a consistent voice for excellence and progress. Colleagues across the country know they can count on his “One Profession, Many Roles” outlook – a recognition that pharmacists can wear many hats in service of patient care – to bridge the gap between frontline practitioners and policymakers.

Beyond the Dispensary: Activism and Community Service

What truly sets Vusi Dlamini apart is that his sense of duty extends beyond the pharmacy and government office into the broader community. He is as passionate about socio-economic development as he is about healthcare, believing that the two are deeply interconnected. Dlamini has been a vocal socio-economic transformation activist, working to uplift disadvantaged communities and address inequality. In particular, he has taken up leadership roles within the Black Management Forum (BMF) – a prominent organisation advocating for the development of black leadership and empowerment in South Africa’s corporate and public sectors. As a BMF leader, Dlamini mentors young professionals and champions diversity in management. He leverages his experience to help break down barriers for others, reflecting his conviction that actual healthcare progress requires inclusive growth and opportunities that extend beyond hospital walls.

Equally crucial in Dlamini’s life is his engagement in faith and community initiatives. He is an active member of his church’s leadership, contributing to the moral and social well-being of his community. In church leadership, he is known for fostering values of compassion, integrity, and service – principles that he carries into his work in healthcare. Whether he is organising community health outreach through church programs or simply leading by example, Dlamini’s faith-driven commitment to service adds another dimension to his impact. It demonstrates how he sees his role not just as a health official or pharmacist, but as a community leader guiding positive change at the grassroots level.

This blend of professional expertise, activism, and spiritual leadership has made Dlamini a well-rounded champion of change. He often emphasises that improving people’s lives requires addressing both medical and social needs. By advocating for equitable healthcare resources, pushing for managerial transformation through BMF, and tending to the community’s spiritual health, he exemplifies a holistic approach to leadership. His colleagues and community members alike have observed that Dlamini’s “whole person” leadership style – where technical knowledge meets empathy and vision – creates a ripple effect of inspiration wherever he is involved.

Inspiring the Next Generation of Pharmacists and Leaders

Mr. Vusi C. Dlamini’s multifaceted journey – from a young pharmacist in rural KwaZulu-Natal to a national figure in healthcare leadership – serves as a beacon for many aspiring health professionals and leaders in South Africa. He has shown that a pharmacist’s role needs not be confined to dispensing medicines within a hospital; it can extend to shaping public policy, guiding professional peers, and uplifting communities. By bridging the worlds of healthcare, governance, and civic activism, Dlamini is redefining what it means to be a healthcare professional in the 21st century.

His story is especially inspiring to students and young pharmacists. It illustrates that with dedication, continuous learning, and a heart for service, one can greatly amplify their impact. Dlamini’s own career has been marked by continuous growth – he embraced further education and leadership opportunities whenever they arose – and a willingness to serve in whatever capacity would drive positive change, whether as a regulator, an association leader, or a community volunteer. This proactive mindset is a powerful lesson for newcomers to the field.

Ultimately, Vusi C. Dlamini stands as a role model of servant leadership in South African healthcare. He combines the precision and diligence of a pharmacist with the strategic vision of an executive and the compassion of a community servant. His work in ensuring medicine availability in KwaZulu-Natal’s clinics is saving lives today, while his efforts in professional bodies are building a stronger pharmacy profession for tomorrow. At the same time, his activism and faith-based service are sowing seeds of social transformation that go beyond health alone.

As South Africa continues to face healthcare challenges – from resource constraints to the need for greater equity – leaders like Dlamini provide hope and direction. Through his example, he is mentoring a new generation of pharmacists to think broadly: to see themselves not just as dispensers of drugs, but as agents of change in society. In every sphere he touches, Vusi C. Dlamini embodies the idea that true healthcare excellence is not only about healing illnesses, but also about healing communities and empowering people. It’s a legacy that is uplifting, enduring, and very much in the public interest. He looks forward to contributing to a successful implementation of the Universal Health Coverage, generally known as National Health Insurance (NHI).

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